Community Guidelines

1. Be Respectful

• Treat all travelers, hosts, and locals with kindness and respect
• Embrace diversity — our community includes people of all backgrounds, religions, and cultures
• Use appropriate language in messages, reviews, and group chats
• Respect personal boundaries and privacy of fellow travelers

2. Be Honest

• Use your real name and a genuine profile photo
• Provide accurate information when booking or hosting
• Write honest reviews based on your actual experience
• Don't misrepresent yourself, your qualifications, or your offerings

3. Be Safe

• Follow all safety instructions provided by hosts and guides
• Don't engage in illegal activities during trips
• Report unsafe situations or behavior immediately
• Respect the environment — leave no trace at natural destinations
• Alcohol consumption should be moderate and not affect others' experience

4. Be Responsible

• Show up on time for scheduled departures and activities
• Communicate promptly if plans change or you need to cancel
• Take care of shared spaces and equipment
• Pay for your bookings on time and honor cancellation policies

5. Guidelines for Hosts

• Provide accurate descriptions, photos, and pricing for your trips
• Respond to booking inquiries within 24 hours
• Ensure safety standards are met for all activities
• Never discriminate against travelers based on race, gender, religion, or disability
• Handle cancellations and changes fairly and transparently

6. Zero Tolerance

The following will result in immediate account suspension:

7. Enforcement

Violations of these guidelines may result in:

• Warning — First minor offense
• Temporary suspension — Repeated violations or moderate offenses
• Permanent ban — Severe violations or continued behavior after warnings

All enforcement decisions are made by the Tripzic Trust & Safety team and can be appealed within 14 days.