Help Center

Browse trips on our Explore page, select your preferred trip, choose a date, and complete the booking form. Payment is required to confirm your spot.

Yes! During checkout you can specify the number of travelers. Each person will need to provide their details before the trip.

Go to My Bookings in your dashboard, select the booking, and click "Cancel Booking". Refunds are based on our cancellation policy (14+ days = full refund, 7-14 days = 50%, less than 7 days = no refund).

You will receive a full refund within 3-5 business days. We will also help you find an alternative trip if available.

We accept credit cards, debit cards, bKash, Nagad, and bank transfers.

Absolutely. All payments are processed through PCI-compliant payment gateways with SSL encryption. We never store your card details on our servers.

Credit/debit cards: 5-10 business days. Mobile banking (bKash, Nagad): 3-5 business days. Bank transfers: 7-14 business days.

Click "Login" in the navigation bar and follow the registration process. You can sign up with your phone number or email.

Click "Forgot Password" on the login page and enter your registered email or phone number. We will send you a reset link or OTP.

Log in and go to My Profile from your dashboard. You can update your name, photo, email, and phone number.

Each trip listing details what is included (transport, accommodation, meals, activities). Check the "What's Included" section on any trip page.

All hosts are verified and trips are reviewed by our team. We also provide safety guidelines and emergency contacts for every trip.

Absolutely! Group trips are designed for solo travelers to meet new people. Many of our travelers join trips alone and leave with new friends.