Last updated: June 2026
We want you to have a great experience with Tripzic. If plans change, here's how our refund process works.
| Cancellation Window | Refund Amount |
|---|---|
| 14+ days before trip | Full refund (100%) |
| 7–14 days before trip | 50% refund |
| Less than 7 days | No refund |
To cancel a booking and request a refund:
Alternatively, you can contact our support team at support@tripzic.com with your booking reference.
Once a refund is approved:
Processing times depend on your bank or payment provider and may vary.
If a host cancels a trip, you will receive a full refund within 3–5 business days regardless of the cancellation timeline. Tripzic will also help you find an alternative trip if available.
In cases of natural disasters, government travel bans, pandemics, or other events beyond our control, Tripzic will work with you to reschedule your trip or provide a full refund or travel credit at our discretion.
If you believe a refund decision was made in error, you may appeal by contacting us at support@tripzic.com within 30 days of the decision. We will review your case and respond within 5 business days.
For refund-related questions:
Tripzic — Support Team
Email: support@tripzic.com
Address: Dhaka, Bangladesh
Related: Terms & Conditions · Privacy Policy